Terms and Conditions

Making A Purchase

Just browse our website or use the search function until you find what you want. Click on Add to Cart and then enter the quantity that you require. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have selected your items click on checkout button and you will be asked for a few details that we need to be able to finish the order. You can change the contents of your basket or cancel your order at any time. Your order is not confirmed until you enter payment details.

Payment/Currencies

 

We accept payment by most major credit or debit cards. These are processed online using the PayPal secure payment service. Prices are shown in Pounds Sterling you can also change he currency on the home page or on the page of any item you are looking at.

At this time we do not accept postal orders or cheques.

 

Payment Terms

Please note that all items must be fully paid for before we ship, no exception.

Tax Charges

The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state.

Online Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card details are processed using the PayPal secure transaction system. Details are not stored on the Internet or on any of our own computers.

This web site is fully integrated with PayPal, one of the leading secure payment systems. Sensitive information is only requested on pages that are located on the PayPal secure servers and this information cannot be accessed or viewed by anyone else.

Using  the PayPal system, your credit card information remains safely in the hands of you and  PayPal. No-one else has access.

Order Completion

Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions. Non-acceptance of an order may be a result of one of the following:

·          The product you ordered being unavailable from stock.

·          Failure of payment.

·          Pricing or product description error.

·          Your failure to meet the criteria set out in our Terms and Conditions.

 

Your Privacy

 

Your privacy and trust is important to us and we will treat any details you provide us with respectfully. We do not participate in unsolicited mailing (and avoid working with those who do), and will never give your contact information to other organisations unless legally required to do so.

Customer Services

If you have any comments or questions about an order, or our jewellery in general please contact one of our customer services representatives at   SILVEREX. We will endeavour to respond to all customer services enquiries within 2 working days.